StorageBlue Jersey City NJ Review-Self Storage Redefined

Self Storage Redefined Alright

This facility is an absolute joke!

On September 4, 2019 I moved in with a 26 foot truck full of furniture and documents and was told to fill out the paper work afterwards as I had the first month for free.

When I finished moving into my unit and paying my workers to move my belongings in the unit and the front desk Manager Yohan, then requested that I pay them for a second month of $479 plus a $20 administration fee, etc and did not give me the $20 Amazon Gift Card as specifically advertised and promised by Spare Foot who apparently is a third party marketing company.

I explained that I called in and was told that I could move my belongings out at any time and was never told about this second month requirement and how this should have been disclosed to me prior to me spending several hours moving into the unit.

Yohan, and the other employee laughed at me and said “why would we give you a free month and lose money?”.

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Instead of addressing the fact that they are committing blatant fraud, I had to get into a discussion about business psychology with young kids who did not even go to college.

After everything was said and done, I called my attorney and went back and forth for over 3 hours with them threatening and extorting me to throw away my property if I did not pay them for a second month, as they said I would be abandoning my property if I did not pay them.

Finally, Yohan shook my hand and said that they would honor the free month from that date of September 4th to the end of the month as it was a long day and had me fill out the form and pay the administration fee only.

I was relieved about this and informed my attorney about this and family and friends.

On September 14th, 2019 I went to the unit to move the furniture out after renting a Uhaul Truck and scheduling a move with workers and business associates and saw that they had put a lock on top of my lock to disallow me from getting my property.

I immediately went to the front desk and spoke with Justin who thought it was a big joke and was laughing at me with another employee who refused to give his name when asked over a dozen times.

The end result was I wasted an entire day to move the contents of the unit to a property in Colts Neck, NJ